Frequently asked questions

Canelle AI Credits are a universal currency you can use across all Canelle AI apps. When you purchase credits, you get up to 50% more value compared to one-time payments. Credits never expire, so you can use them whenever you need any of our AI-powered services. Learn more at canelle-ai.com/pricing

Simply describe your document, enter the recipient's details, choose your preferred tone and urgency, then pay $0.99 or use 1 credit. You'll receive a complete signature request package including emails, instructions, and legal disclaimers.

Yes, we take data security seriously. Your document descriptions are processed securely and not stored after generating the signature package. We use industry-standard encryption and never share your personal information with third parties.

Yes, electronic signatures are legally binding in most jurisdictions under laws like the ESIGN Act (USA), eIDAS (EU), and similar regulations worldwide. Our generated legal disclaimer helps inform recipients about this validity.

Doc Sign & Send works great for contracts, agreements, consent forms, NDAs, lease agreements, and any other document that requires a signature. It's perfect for simple documents that don't require complex signing workflows.

Yes, Doc Sign & Send works perfectly on smartphones, tablets, and desktop computers. The interface is fully responsive.